Και εγώ φίλε μου έβαλα από άλλο TV Box που δεν είχε πρόβλημα, αλλά κάνει τα ίδια.
Άνοιξα ticket στο Gearbest και γράφω:
I have bought Alfawise H96 Pro+ TV Box - 3GB RAM + 32GB ROM, order number is W1711080831511383. When i try to operate it all applications are crashing and stopping, Google Play store, settings, launcher are always crashing.
Η απάντησή τους, αν έχετε το θεό σας είναι αυτή:
Thank you for your reply.
We have received your information.
We would like to work together to resolve the issue to your satisfaction.
Please review our warranty here:
http://www.gearbest.com/about/warranty-and-return.html
1. Confirm the channel signal by checking for poor contacts/connector quality in cables, check if search process was interrupted or incomplete;
2. Check the signal input cable to ensure it is securely connected and whether the contacts are in good condition;
3. Re-start the TV box (press 2 for if a black screen is displayed);
4. Call the local digital TV service hotline for support.
Thank you for your cooperation. We will do our best to help you.
Best Regards
Kelly
Gearbest Customer Service
http://www.gearbest.com/
Όπως βλέπετε, είτε δεν κατάλαβαν γρι αγγλικά, είτε δεν ξέρουν την τύφλα τους....
Τους απάντησα τα εξής και περιμένω τώρα την αντίδρασή τους:
Dear Kelly,
I wish you had read my description of the problem and seen my order more carefully. My tv box is an Alfawise H96 Pro+ TV Box, there is no TV signal connected to it, as this box does not have an input for TV signal! You are not helping at all making comments as "Call the local digital TV service hotline for support", what does the tv service has to do with my Android box? The problem is that all of the Android applications keep crashing, Google Play store crashes, the launcher of the box crashes, the browser crashes, everything i try to open crashes after a while. If English language is not easy for you to understand, please fetch someone else to deal with my problem, i am going to perform a Paypal dispute if you keep giving me answers like this - PLEASE SHOW MY MESSAGE TO SOMEONE WHO CAN READ AND UNDERSTAND ENGLISH AND HAS THE TECHNICAL KNOWLEDGE TO DEAL WITH IT!!!!!!!!!!!