ΟΙΚΟΝΟΜΟΥ ΤΑΣΟΣ
Support Admin
Απάντηση: Mobile Navigator Europe, στο appstore (Navigon)
από το Avforums.com:
Status update: Sygic has temporarily suspended the listing of Mobile Maps Europe on iTunes store.
June 27, 2009
Sygic has already informed Apple iTunes about the problem #8003 that has been repeatedly reported to Sygic Support. Unfortunately, the problem is not on our side and we cannot make any direct changes on iTunes side.
The Sygic Mobile Maps versions for Australia and South East Asia are number 1 and featured applications by Apple there.
The standard process of developer is:
1. Send the product for approval to Apple.
2. Apple tests the product and once approved they place it on iTunes.
3. There is no direct way to change anything on iTunes - just to wait until the Apple team fixes the problem.
Information for existing customers that are experiencing the problem #8003:
This situation is very unpleasant to us, and we are trying to hurry up Apple team to fix this issue as soon as possible. Your e-mails with description of the problem to Apple support team might help to solve the problem faster. According to previous experience with error #8003 by other companies, once Apple fixes it, you will be able to download again, so your payment will not be lost.
Please contact Sygic Support team at [email protected], in order to stay updated about the current status, and we will also try to find some compensation for this unpleasant experience.
Thank you for understanding and every voice from you to Apple may fix the problem sooner.
από το Avforums.com:
Status update: Sygic has temporarily suspended the listing of Mobile Maps Europe on iTunes store.
June 27, 2009
Sygic has already informed Apple iTunes about the problem #8003 that has been repeatedly reported to Sygic Support. Unfortunately, the problem is not on our side and we cannot make any direct changes on iTunes side.
The Sygic Mobile Maps versions for Australia and South East Asia are number 1 and featured applications by Apple there.
The standard process of developer is:
1. Send the product for approval to Apple.
2. Apple tests the product and once approved they place it on iTunes.
3. There is no direct way to change anything on iTunes - just to wait until the Apple team fixes the problem.
Information for existing customers that are experiencing the problem #8003:
This situation is very unpleasant to us, and we are trying to hurry up Apple team to fix this issue as soon as possible. Your e-mails with description of the problem to Apple support team might help to solve the problem faster. According to previous experience with error #8003 by other companies, once Apple fixes it, you will be able to download again, so your payment will not be lost.
Please contact Sygic Support team at [email protected], in order to stay updated about the current status, and we will also try to find some compensation for this unpleasant experience.
Thank you for understanding and every voice from you to Apple may fix the problem sooner.