Re: Απάντηση: Re: Απάντηση: Re: Ιδεες-προτασεις για αγορα ενισχυτη+ακουστικα
Η τελευταια τους απαντηση δεν ειναι και πολυ πειστικη, δεν εχει αλλαξει τιποτα στην κατασταση της παραγγελιας, βλεπω οτι παλι "αλλοι παραγοντες φταινε" ενω δε φαινεται πια πουθενα να παραδεχονται οτι δεν το εστειλαν ακομα, τιποτα χειροπιαστο για την ημερομηνια αφιξης του δεματος... Οσο για το membership ειναι κατι αχρηστο για μενα αφου αφενος δεν εχω σκοπο να κανω κι αλλη αγορα στον επομενο μηνα και αφετερου εχω ηδη στη διαθεση μου τον 1ο μηνα free που δεν εχω κανει χρηση... Μου επιστρεφουν τα εξοδα μεταφορας, για ενας θεος ξερει ποσες μερες καθυστερησης. Τριχες!!!
Amazon.co.uk
Your Account Amazon.co.uk
Message From Customer Service
Hello Nontas,
I'm sorry to hear that your order has not arrived yet and its a Christmas gift.
I apologise for the inconveniece caused. I understand the emotions attached to it.
I know nothing can compensate the inconvenience caused but to make up for it I've refunded the delivery charges of £6.69 to your payment card. Please allow your bank 5-7 business days to process it for you.
Parcels dispatched for international delivery are sent to the carrier's nearest regional dispatch hub, and are then delivered to customers by their local postal authorities. Tracking and delivery confirmation for these local postal authorities are only available if the carrier provides them to Amazon.co.uk.
I completely understand how frustrating and annoying this situation is as this is your first order and is late, we do our best to ensure that all orders are delivered by the date provided when you place your order, but occasionally an order may be late as a result of circumstances beyond our control.
Each order has an estimated delivery date by which the parcel should be delivered. If a parcel hasn't arrived by then, we'll ask you to wait a little longer for it to be delivered in case of unforeseen delays like bad weather conditions, transportation issues like accidents.
In your case, I'm positive the order will arrive before Christmas.
Please be assured that we are here to make things easier for you and we will do whatever we can do to prevent you from facing any kind of inconvenience or bearing any kind of loss.
Regarding your promotional credit query, promotional credit can be used to purchase items sold and dispatched by Amazon.
You can view the terms and conditions for promotional credit here:
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201895970
We will continue working hard to ensure you receive accurate service.
I hope you'll give us a chance to serve you in a better way in future.
Take Care! Have a great day ahead!