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Βοήθεια για Πανί Lumene Embassy (Βλάβη)
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<blockquote data-quote="Sorath" data-source="post: 1057399765" data-attributes="member: 26092"><p>Στο ίδιο μοτίβο και η απάντηση απο Γαλλία:</p><p></p><p><em>Dear Mr ******,</em></p><p><em></em></p><p><em>I called this morning Mr ****** to get an explanation about what happened with your Embassy screen.</em></p><p><em>He certified all your words except the creases on the canvas. these may have been caused when you manually unroll the canvas. Usually these creases disappear when you let the canvas unrolled after 15 days.</em></p><p><em></em></p><p><em>However Mr ***** did his best to provide a good service whereas your screen was not anymore under warranty:</em></p><p><em>- he hired a driver and sent his technician to pick up the screen because you didn’t want to be in charge of transportation</em></p><p><em>- he repaired your screen and delivered to you at very low price - our french after sales invoice minimum 100 only for repair cost</em></p><p><em>- he offered you a brand new Instaal screen after your complaint and you refused </em></p><p><em></em></p><p><em>Usually our distributors don’t provide this kind of service when a screen is out of warranty, they advise to buy a new one; </em></p><p><em>And this procedure is the same for others brands also, in others countries.</em></p><p><em></em></p><p><em></em></p><p><em>Kind Regards, </em></p><p><em>*****</em></p><p></p><p></p><p></p><p>Βέβαια δεν προτίνουν τίποτα πάλι, και περνά στο ντούκου οτι ακόμα και το μοτέρ δεν δουλεύει όπως πρέπει. Όσο για το ότι ζήτησα δωρεάν μεταφορά του πανιού, είναι απλά αστείο. Μόνοι τους προσφέρθηκαν να το πάρουν...</p></blockquote><p></p>
[QUOTE="Sorath, post: 1057399765, member: 26092"] Στο ίδιο μοτίβο και η απάντηση απο Γαλλία: [I]Dear Mr ******, I called this morning Mr ****** to get an explanation about what happened with your Embassy screen. He certified all your words except the creases on the canvas. these may have been caused when you manually unroll the canvas. Usually these creases disappear when you let the canvas unrolled after 15 days. However Mr ***** did his best to provide a good service whereas your screen was not anymore under warranty: - he hired a driver and sent his technician to pick up the screen because you didn’t want to be in charge of transportation - he repaired your screen and delivered to you at very low price - our french after sales invoice minimum 100 only for repair cost - he offered you a brand new Instaal screen after your complaint and you refused Usually our distributors don’t provide this kind of service when a screen is out of warranty, they advise to buy a new one; And this procedure is the same for others brands also, in others countries. Kind Regards, *****[/I] Βέβαια δεν προτίνουν τίποτα πάλι, και περνά στο ντούκου οτι ακόμα και το μοτέρ δεν δουλεύει όπως πρέπει. Όσο για το ότι ζήτησα δωρεάν μεταφορά του πανιού, είναι απλά αστείο. Μόνοι τους προσφέρθηκαν να το πάρουν... [/QUOTE]
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