Re: Απάντηση: Xtreamer Pro
καλησπέρα
στο μαιλ που ηρθε απο το site της xtreamer κάτι έλεγε για πιθανούς φόρους τι παίζει?
(7) Please Consult your local Custom office for liability of tax and VAT.
For European Union Residents we use DDP shipment and try to pre-pay taxes that cover your expected taxes but according to our first batch experience we cannot guarantee all will go smoothly and with no additional charges. We try our best.
As a recipient of our device you may be subjected to additional import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient;
We have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for further information.
(8) In case your device will be damaged during transit and regarded as DOA - dead on arrival — we will ask you to initiate an RMA request within your account and send us serial number and detailed explanation to the symptoms you may experience. Our QA team is making best efforts to test all units 1 by 1 before shipments to try avoiding these cases to minimum. If we cannot help you recover your unit we will send you replacement of new device at our expense as soon as faulty unit will be sent to us, after receiving your faulty device at our warehouse, we will refund your account for shipping cost up to 10.00 Euro , upon payment method you used ,or issue store credit upon your request. A delivery with new Tracking # will be given once RMA officer approve you request and the unit will be send to your door.
(9) The RMA authorization will take up to 7-14 working days once you request an RMA and replacement of your device. We will try to use these days to help you recover your device to a working state.
(10) As an Xtreamer client you are entitled to a money back guarantee in case you are unhappy with your purchase. If the item is returnable and you send it back to us unopened in the original box, Xtreamer Store will offer you a refund based on your original method of payment. You must return the product to the Xtreamer warehouse within 14 calendar days of the issuance of the RMA you requested within your account. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Xtreamer will assess a 10% restocking fee on any opened hardware or accessory as well additional 10 euro of payment gateway fee.
We will be more than happy to see you as an active participant in our growing online community as well as be happy to be at your service at all times,
Xtreamer Sales Team.
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* Order: Order #33828 - Placed on 13th Nov 2010 for €174.00 * Subject:* Message:
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