McAfee Response to DAT Version 5958 False Positive Error
Summary
· On April 21, 2010, McAfee learned that one of its virus definition DAT files, which ensure updated protection on our anti-malware solutions, falsely identified a file as malware on a subset of Windows systems, causing a false positive error and disrupting users’ systems.
· McAfee notified customers not to update their systems to the incorrect DAT, removed the DAT from all download sites, and made available a corrected DAT shortly thereafter. For home office and small business customers who receive automatic updates, McAfee rolled back to the prior DAT and rolled out the new one once available.
· For customers who have experienced system impact, McAfee has made available remediation instructions in the McAfee KnowledgeBase. McAfee is actively working on a comprehensive root cause analysis, and will make the information publicly available as quickly as possible.
more info : http://download.nai.com/products/mcafee-avert/5958/ht/MFE_5958_Response.htm
Summary
· On April 21, 2010, McAfee learned that one of its virus definition DAT files, which ensure updated protection on our anti-malware solutions, falsely identified a file as malware on a subset of Windows systems, causing a false positive error and disrupting users’ systems.
· McAfee notified customers not to update their systems to the incorrect DAT, removed the DAT from all download sites, and made available a corrected DAT shortly thereafter. For home office and small business customers who receive automatic updates, McAfee rolled back to the prior DAT and rolled out the new one once available.
· For customers who have experienced system impact, McAfee has made available remediation instructions in the McAfee KnowledgeBase. McAfee is actively working on a comprehensive root cause analysis, and will make the information publicly available as quickly as possible.
more info : http://download.nai.com/products/mcafee-avert/5958/ht/MFE_5958_Response.htm
