Re: Ευκαιριες-discounts-κουπονια-best deals φακων στο διαδικτυο
πως επιστρεφεται πισω το refund;
Eδω ειναι το email που μου εστειλε το ebay σχετικα με το θεμα που τους ρωτησα.
Hello, Michail,
Thank you for contacting eBay Customer Support in regard to the Pen Shaped Cordless DIY Butane Gas Soldering Solder Iron Gun Torch Tip Tool (ID 200841935542). My name is Anastasia and I'm happy to assist you today.
As I've understood from you request you'd like to repay to your trading partner. I'm happy to hear such a great news that you've received your item.
I've carefully reviewed case details and found out that the seller has issued a full refund on Oct .10, 2013 to your PayPal account. I‛d be glad to provide you with all the necessary steps you can take if you want to return the money back to the them. We appreciate your honesty and your wish to refund the seller back.
If you want to return the money, please follow these steps:
1. Log in to your PayPal account.
2. Click "Send Money" at the top of the page.
3. Enter who you want to pay and the amount.
4. Select "Goods," and then click the "Continue" button.
Note: Don't select the "eBay Items" option, this won't work because this is a repayment.
5. In the space to provide a message, please enter something like "Repayment for eBay “item_title" so the seller knows what this payment is for.
6. Click the "Send Money" button.
If your trading partner is blocked for some time, you can wait for a while and try the process again in couple of days. You also can try to contact the seller again, and explain him the situation.
I'd recommend you to contact your trading partner and inform them about repayment. To learn more how to contact the seller, please, use the link below:
http://pages.ebay.com/ru/ru-ru/help/buy/contact.html.
I hope this information is useful for you. Thank you for your honesty. We highly appreciate your choosing eBay! We wish you only good experience on our website and are looking forward to continue our cooperation.
Have a nice day!
Best regards,
Anastasia K.
eBay Customer Support
