-I too have had problems with the Ultimate Matrix Collection playback on my 360 HD drive…yes, I did try boiling the disk (boy, do I feel stupid, like a freshman who bought tickets to the school swimming pool) and I tried the eject, load, eject, load, etc., etc., trick ad nauseum
-I tried boiling my problem UNIVERSAL discs and it did not work either. My wife is still telling people about it!
-Extra hot water (not boiling) and a little soap has worked great for me. It has solved both problems I have encountered with freezing- one with the Matrix, and the other with Superman Returns.
-I still have some slight problems with some discs stuttering but since I started using the plexus spray (its a plastics cleaner) it probably wiped out 85% of the issues I was previously having with the discs. I think this is why the boiling may have actually helped some…
-After my boiling adventures with CoM, I always wait for the non-combo release now.
-Had problems with the 2nd disc, low and behold the boiling trick worked plays fine now
-4 bad discs in 2 months is enough for me…. And boiling didn't work on reloaded, this trick worked on COM Good Sheppard and Smokin aces
-I'm not daring enough to try the boiling trick. I have contacted WB about the issue
-First hot water and pat dry, no go. Then plain Windex (nope doesn't damage dvd's done a million times), rinse and pat dry, still nothing. Eventually I took to using a liberal amount of liquid dish soap and hot water and gently rubbing it on the surface (was careful not to scratch the surface), patted it dry (yay no scratches).Then it worked
-I just got my 2nd one from Netflix. The first one wouldn't even boot up, and the 2nd one gets the 4xxx error. I'm going to try the boiling water trick to see…
-The Good Shepherd=nothing but trouble, even after boiling! Smokin' Aces=hit or miss playability, also boiled! Maybe the little bitty scratches from the metal coat hanger lifting them out of boiling water didn't help
-Typically, the boiling trick is meant for combo flippers imho. You know, the latest Universal discs that Universal needs to cancel from now on.
-boiling was the only thing that worked for me even after 2 thorough cleanings and a firmware upgrade for my 360 add-on
-I tried the boiling fix and surprisingly enough my disc is now working and I haven't found any bad spots in the movie. I soaked the disc in a bowl of boiling water for 15 seconds and then cleaned it lightly in hot soapy water
-Either way, we need this resolved, yesterday. Just the anticipation of playback failure, even if it doesn't happen, totally ruins the viewing experience - you're on edge the entire time just waiting for the glitch, or you're distracted the whole time sending vibes to the machine a la 'The Secret' (yeah right!) to play through. It blows. HARD.
